Tech Videos

NEW! 1,000+ technical videos are newly available from CAN2 for your in-house training. Premier Members of CAN2 will recieve 10% off the listed price for these new videos. These videos are from Learnkey, and CAN2 Premier Members will also receive this 10% discount on any new videos Learnkey adds to their catalog.

The videos listed on this page are still available to Premier Members at a 30% discount off the list price of $59.95.

When ordering any of the video tapes, please use the CAN2® Order Form . For additional order forms or more information, call 630-810-9029.

NetWare Operating Systems

Resolving Critical Server Issues (140-001): This seminar provides the student information about troubleshooting and fixing NetWare server issues including abends, hangs and performance issues.

Novell Directory Services Basics (141-001): This seminar outlines the basic fundamental principles of NetWare Directory Services. It also explains object types, partitions, and replicas.

Novell Directory Services Tree Design (142-001): This seminar teaches the guidelines for implementing a 4.10 directory services tree. The do's and don'ts of NDS tree design are discussed.

Partitioning Operations and Replicas (143-001): This seminar provides in-depth training on how to do partitioning operations with NDS.

Strategies for Troubleshooting Novell Directory Services (144-001): This seminar shows the student how to detect trouble spots in your NDS tree using Novell's utilities.

Networking Issues in a Small Office Environment (157-001): This course is devoted to the unique technical challenges which face the small business, and those who support small businesses.

Backup and Restore (158-001): This course details the issues dealing with setting up and managing volume backup. The use of the Backup and Restore utilities across a NetWare network with NDS is discussed.

How to verify Novell Directory Services Operations (159-001): This video covers step by step of all the NDS partition operation such as, Add and Delete replicas, Split and Merge partitions, and Move Partitions. Also, it covers NDS server related operations such as, Install and Uninstall servers, Change internal IPX number and server name, and move server objects. The video shows you how to verify the above operations, so you know exactly when the operations are finished using Dsrepair.nlm and DSTRACE screen.

Managing Multiple Drive & Volumes (160-001): This course deals with management of storage devices under NetWare's install. Tips and troubleshooting techniques regarding mirroring, creating NetWare Partitions Volumes are discussed.

NetWare v4.10 SFT3 Configuration, Troubleshooting and Top Issues (162-001): This presentation focuses on issues concerning the installation of NetWare v4.10 SFT3. Issues about hardware selection, configuration, general troubleshooting skills and specific known issues are also addressed. The presentation includes a short demonstration of a basic installation.

Technical Differences between NT and NetWare (164-001): This presentation provides in-depth technical information regarding NT Server's Domain Structure, Protocol support, and implementation of common NetWare features. Whenever possible, NT Server concepts will be explained in well-known NetWare terms, especially NetWare 4.x. This presentation highlights some of the challenges associated with implementing NT Server in a NetWare environment.

NDS Troubleshooting and Top Issues (168-001): This presentation covers the use of DSRepair and Partition Manager to resolve the following errors: 608, 609, 621, 625, 628, 632, 672, 694. Also partitioning trees correctly to avoid potential problems.

NetWare v4.11 Administration Tools (178-001): This video overviews the new functionality and features of NWADMIN & NDS Manager - two main utilities that a network administrator will use to manage their tree. It covers information relating to: the new Template object, Multi-user details, and multi-tree management features of NWADMIN. Within NDS Manager you can troubleshoot replicas and partitions, as well as, run several DSREPAIR options - these are demonstrated in this video.

NetWare v3.x to 4.11 Migration / NDS Disaster Recovery Update (180-001): This video will cover information and issues relating to DS Migrate, File Migration, as well as, Backup and Restore in relationship to NDS. DS Migrate is a migration and modeling solution provided from a partnered agreement between Preferred System Inc, the makers of DS Standard and Novell Inc. Upgrade across-the-wire using the DS Migrate utility allows you to upgrade NetWare 2.1x, 2.2, or 3.1x bindery server by migrating modeled bindery information to an existing NetWare 4.11 directory tree. The File Migration portion of this video talks about and demonstrates the steps required to migrate all of the file system information from a 3.x server to a 4.11 server. The File Migration tool is designed to be run in an "across-the-wire" scenario. The File Migration tool and the DS Migrate tool are designed to be used together and in fact the File Migration tool will not run unless the DS Migrate tool has been previously run. The video also overviews Backup/Restore as it relates to Directory Services Objects, Object ID's, Creation Time Stamps, and dependencies with other objects in the tree - specifically trustee assignments. Information relating to the server specific enhancements made to TSANDS and TSA410 is discussed and the October '96 Appnote on Backup/Restore is previewed.

NetWare Web Server / DHCP (181-001): This video contains a synopsis of DHCP, NetWare/IP, Web Server, NIAS. DHCP: (Dynamic Host Configuration Protocol) allows centralized administration of workstation TCP/IP addresses, netmasks, default router, DNS, and NetWare/IP client information. NetWare/IP: Server and client software that allows the creation of a TCP/IP only LAN environment for NetWare. It also reduces RIP/SAP traffic for WAN environments. Novell Web Server: Allows the NetWare 4.x server to be a web server and server up html and other documents to browser clients. NIAS: (Novell Internet Access Server) utilizes MPR and WAN extensions products to connect the NetWare 4.x server to the Internet. There is also an IPX to IP gateway that allows all IPX only workstations to browse the Internet through the NetWare 4.x server's one valid TCP/IP address.

NetWare v4.11 Server Updates (182-001): This is an in-depth and technical video outlining the abend recovery features of NetWare 4.11, the leading edge SMP product, enhancements to CLIB - Novell's developer interface, and other changes in NetWare's core OS.

Resolving Critical Issues (204-001): This seminar provides the student information about troubleshooting and fixing NetWare server issues including abends, hangs, and performance issues.

NetWare Clients

VLM Top Issues and NTSWD (148-001): This seminar discusses top issues with the VLM client and client troubleshooting procedures. We demonstrate how to use NTSWD to diagnose client problems in the windows environment.

Overview of NetWare Client 32 for DOS/Windows 3.1x; Overview of NetWare Client 32 for Windows 95 (149-001): This seminar presents Novell's 32 bit client solution for DOS/Windows 3.1x and Windows 95. It includes a demonstration of the NetWare Application Launcher, and the Graphical Login Utility.

Integrating Client 32 with Windows 95 (163-001): This presentation covers Clients 32 components such as: Setup, Registry, GUI Login, Network Neighborhood, and Printing. This presentation will also cover Frequently Asked Questions when involved in deploying Client 32 with Windows 95. Additional troubleshooting tips are provided in the class.

NetWare v4.11 Client Update (179-001): This video is divided into two sections. The first section covers advanced Client 32 training on: Support Documentation, Current Support Issues (including a discussion on the current patches), and Troubleshooting Techniques. The second section covers Nprinter95 and NAL (NetWare Application Launcher) and includes a setup and demonstration of NAL and Nprinter for Windows 95.

NetWare Printing and Utilities

NetWare 4.x Printing (145-001): This seminar discusses common configuration, troubleshooting, and top issues with network printing.

NetWare Management Services

LAN - RIP/SAP and IPX Routing (146-001): This seminar covers IPX addresses, and network addressing conflicts using real customer issues. We also discuss how clients use RIP and SAP to connect to servers.

INETCFG (147-001): This seminar shows the student how to use INETCFG.NLM to configure routing, RIP and SAP, in an IPX environment.

LAN WorkPlace (LWP) 5.0 and the Internet (154-001): This seminar covers installation, configuration, and troubleshooting of LWP 5.0. The instructor discusses the use of NetScape to browse Novell's World Wide Web (WWW) page.

Network Management Tools (156-001): This course focuses on Novell's network management tools, including NMS, LANalyzer for Windows, NetWare Navigator, and ManageWise. Some time will be dedicated to discussing current versions of each product and the primary uses of each. The bulk of the course will be spent in looking at common problems affecting the installation, configuration, use and interpretation of results from these products.

Troubleshooting ManageWise (199-001): This seminar provides troubleshooting ManageWise details network management components, processes and inter-operations, presents a proven method for troubleshooting problems with the ManageWise product, and demonstrates resolution of known issues.

Novell Internet, NFS and TCP/IP Products

TCP/IP (152-001): This seminar covers IP addressing, subnetting, routing, troubleshooting, and NetWare 4.1 TCP/IP features.

NetWare IP (153-001): This seminar covers the basics of NetWare IP, setup, configuration, and implementation.

NetWare NFS Services 2.1 (166-001): Overview and Configuration of all components of the NFS 2.1 system.

Implementing NetWare IP (196-001): The following topics are covered in-depth: NetWare/IP theory, NetWare/IP design guidelines, building a mixed IPX and NetWare/IP environment, migrating from IPX to NetWare/IP, supporting NetWare/IP clients, NetWare/IP management and troubleshooting, using DHCP to simplify IP address management, printing in a NetWare/IP environment and the future of NetWare/IP.

Novell GroupWare/Messaging

Modem Technology in GroupWise (155-001): Remote connectivity to GroupWise relies on modem communication. In this video, participants learn the fundamentals of modem communication, modem technologies, and how GroupWise expects modems to be configured. Special coverage is given to working with modem initialization strings and multiport serial boards such as DigiBoards.

Troubleshooting Database Issues in GroupWise (165-001): There are two types of databases: admin and message store. Their differences are explained and the GroupWise applications that read and write from them are identified. Troubleshooting tips and strategies are demonstrated and discussed for fixing common admin database problems (both logical and physical). The message store technology is dissected and the storage philosophy of GroupWise messages is illustrated. Detailed information is given on running OFCHECK, the GroupWise message store database checking utility. The OFCHECK log messages are explained with tips and tricks provided for solving database problems encountered by OFCHECK.

GroupWise 5 Administration: Novell Directory Services, Windows NTTM GroupWise Clients (174-001): This video session covers issues involving GroupWise 5 administration as they relate to Novell Directory Services (NDS), Windows NTTM, and GroupWise 5 Clients. It also provides; 1) an explanation of how GroupWise 5 administration databases interact with NDS through the GroupWise 5 snap-in of NW Admin and the GroupWise Administration Agent (ADA); 2) Topics relating to GroupWise 5's extension of the NDS schema; 3) Techniques on verifying the health of NDS replica synchronization. Planning and tactics for implementing GroupWise 5 in a Windows NTTM environment; and 4) Understanding the GroupWise 5 client startup sequence.

GroupWise 5 TCP/IP Issues (175-001): This session discusses tips on setting up TCP/IP using Windows 95TM, NetWare 4.1, and Windows NTTM. Issues relating to the use of TCP/IP to move messaging information between GroupWise 5 Message Transfer Agents; Use of GroupWise 5's Client/Server access mode to facilitate the GroupWise 5 32 bit client's access to the post office information store through the GroupWise 5 Post Office Agent.

GroupWise 4.1 to 5 Migration (176-001): This session provides tactics and strategies for making a smooth transition from GroupWise 4.x to GroupWise 5. There is a discussion of planning and preparation for a migration, partial migrations, coexistence of both versions, or setting up a pilot system, explanation of critical points in the process and deviations from documented procedures.

GroupWise 5 Document Management (177-001): This video is an overview of GroupWise 5's approach to document management. How to establish, use and maintain a GroupWise 5 Library. Demonstration of utilities for maintaining documents in the system. Discussion of access and security strategies. How to administer integrations for various types of applications, such as Corel WordPerfect SuiteTM, and MS Office 95TM.

Novell Network Access Products

NetWare Connect Tips and Tricks (161-001): The presenters discuss the current issues with NetWare Connect and also demonstrate the procedure for dial in with multiple operating systems. Win95, Win3.1 and with the different client options under each system.

Supporting NetWare Mobile (167-001): The NetWare Mobile Presentation includes an overview of NetWare Mobile and the basic functionality of the product. It also details how the different functions of NetWare Mobile are related to each other and how they are controlled and customized.


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